Have you ever ever positioned an order with Domino’s and later had a change of coronary heart? Whether or not you’ve got modified your thoughts about what you wish to eat, realized you do not have the cash to spare, or just do not feel like ready in your meals to reach, there are a number of methods to cancel your order. On this article, we’ll stroll you thru the step-by-step strategy of canceling a Domino’s order, whether or not you’ve got ordered on-line, over the telephone, or by way of the Domino’s app.
Should you positioned your order on-line, you may cancel it by logging into your Domino’s account and navigating to the “My Orders” web page. Discover the order you wish to cancel and click on on the “Cancel Order” button. You have to to offer a cause for canceling your order, and upon getting performed so, your order shall be canceled and you’ll obtain a refund. Should you positioned your order over the telephone, you may cancel it by calling the shop the place you positioned the order. Remember to have your order quantity prepared once you name, and the worker on the retailer shall be in a position that can assist you cancel your order.
Lastly, in case you positioned your order by way of the Domino’s app, you may cancel it by opening the app and navigating to the “My Orders” web page. Discover the order you wish to cancel and faucet on the “Cancel Order” button. You have to to offer a cause for canceling your order, and upon getting performed so, your order shall be canceled and you’ll obtain a refund. Moreover, you may as well cancel your order by contacting Domino’s customer support. Yow will discover the contact data on the Domino’s web site or within the Domino’s app.
Contact Buyer Service
Calling customer support is essentially the most direct solution to cancel your Domino’s order. Here is a step-by-step information to observe:
1. Collect Obligatory Data
Earlier than you name, be sure to have the next data readily available:
– Order quantity
– Date and time of order
– Retailer location from which the order was positioned
– Cellphone quantity used to put the order (if relevant)
– Purpose for cancellation
These particulars will assist the customer support consultant rapidly establish your order and course of the cancellation precisely.
2. Provoke the Name
Name the Domino’s customer support hotline at 1-800-304-0999. Be ready to offer the mandatory data talked about above.
3. Affirm Cancellation
As soon as the customer support consultant has verified your order particulars, they are going to verify the cancellation. They might ask for a cause for cancellation, however this isn’t obligatory.
The consultant will present an estimated refund time-frame and ensure the cancellation by e-mail. Should you favor, you may as well request a reference quantity for future reference.
Go to the Domino’s Web site
Navigate to Domino’s official web site and log in to your account utilizing your registered e-mail handle or telephone quantity and password. As soon as logged in, proceed to the next steps:
Find Your Order
Within the “Your Orders” part of your account dashboard, establish the order you want to cancel. Find the “Order Particulars” button subsequent to the order and click on on it to view the order abstract.
Contact Buyer Help
Inside the order abstract web page, scroll down to seek out the “Want Assist?” part. Click on on the “Chat with Us” or “Name Us” button to provoke a reside chat session or telephone name with a buyer assist consultant. Present the small print of your order, together with the order quantity and cause for cancellation.
| Choice | Particulars |
|---|---|
| Chat with Us | Join with a customer support agent by way of a reside chat window. |
| Name Us | Dial the supplied telephone quantity and communicate on to a consultant. |
The shopper assist consultant will confirm your id and course of the cancellation request. It sometimes takes a couple of minutes to finish the cancellation, and you’ll obtain a affirmation e-mail or message.
Verify Your E mail Affirmation
Upon inserting an order with Domino’s, you’ll obtain a affirmation e-mail containing important particulars reminiscent of your order quantity, estimated supply time, and the entire quantity. This e-mail additionally supplies a handy choice to cancel your order on-line.
To cancel your order through e-mail affirmation, observe these steps:
- Open the order affirmation e-mail from Domino’s.
- Find the “Cancel Order” button or hyperlink throughout the e-mail physique.
- Click on on the button or hyperlink. You can be directed to the Domino’s web site.
- Log in to your Domino’s account (if required).
- Affirm your cancellation by clicking on the “Cancel Order” button on the web site.
Please be aware that you could be be eligible for a refund or credit score relying on the cancellation coverage and the time of your cancellation.
| Cancellation Coverage | Refund/Credit score Eligibility |
|---|---|
| Cancel earlier than order preparation begins | Full refund |
| Cancel after order preparation begins however earlier than supply | Partial refund or credit score |
| Cancel after order supply | No refund or credit score |
Submit a Cancellation Request
To cancel your Domino’s order efficiently, observe these steps:
- Go to the Domino’s web site: Go to dominos.com and click on on the “Monitor Order” hyperlink within the prime proper nook.
- Enter your order particulars: Enter your telephone quantity or order quantity and the e-mail handle related together with your order.
- Find your order: As soon as your order seems, click on on the “Cancel” button subsequent to it.
- Present a cause for cancellation: Choose a cause for canceling your order from the dropdown menu. If the reason being not listed, enter it within the “Different” subject.
- Submit your request: Overview the cancellation particulars and click on on the “Submit” button to finish the cancellation course of.
Further Particulars for Offering a Purpose for Cancellation
Domino’s presents a wide range of causes for order cancellation, together with:
| Purpose | Description |
|---|---|
| Flawed merchandise ordered | You unintentionally chosen the unsuitable merchandise or made an error whereas inserting the order. |
| Change of plans | Your plans have modified and also you now not require the order. |
| Duplicate order | You unintentionally positioned a number of orders for a similar objects. |
| Discovered a greater deal | You might have discovered a extra favorable value or supply from one other vendor. |
| Different | Any cause not lined by the listed choices could be entered right here. |
Offering a transparent and particular cause for cancellation helps Domino’s enhance its service and establish areas for enchancment.
Name Your Native Domino’s Retailer
If you have to cancel your Domino’s order as rapidly as doable, essentially the most direct technique is to name your native Domino’s retailer. Yow will discover the contact data in your nearest retailer on Domino’s web site or app. When calling, be ready to offer the next data to the customer support agent:
- Your order quantity
- The date and time you positioned the order
- The explanation for the cancellation (in case you want to share it)
- Your title and make contact with data
Relying on the shop’s coverage and the standing of your order, the customer support agent could possibly cancel your order over the telephone.
Further Notes:
* You probably have already obtained a affirmation e-mail or textual content message, it’s nonetheless advisable to name the shop to substantiate the cancellation.
* Remember that Domino’s could have a cancellation payment coverage, which can fluctuate by location.
* In case your order is already in progress, the shop could not be capable of cancel it, however they will supply to switch the order as an alternative.
Cancelling an Order
To cancel an order, you may both contact Domino’s customer support or go to the shop the place you positioned the order. Should you contact customer support, you have to to offer your order quantity and the rationale for cancellation. Should you go to the shop, you have to to talk to a supervisor.
Refund Coverage
Domino’s refund coverage is as follows:
- Should you cancel your order earlier than it has been ready, you’ll obtain a full refund.
- Should you cancel your order after it has been ready however earlier than it has been delivered, you’ll obtain a partial refund.
- Should you cancel your order after it has been delivered, you’ll not obtain a refund.
The partial refund quantity shall be decided by the period of time that has handed for the reason that order was ready. If the order was ready lower than quarter-hour in the past, you’ll obtain a 50% refund. If the order was ready greater than quarter-hour in the past, you’ll obtain a 25% refund.
Domino’s reserves the best to refuse a refund if the order has been tampered with or if the client has a historical past of abusing the refund coverage.
You probably have any questions on Domino’s refund coverage, you may contact customer support.
Contacting Buyer Service
You possibly can contact Domino’s customer support by telephone, e-mail, or chat.
| Technique | Contact Data |
|---|---|
| Cellphone | 1-800-DOMINOS |
| E mail | [email protected] |
| Chat | Click here to chat with a customer service representative |
Cancellation Charges
Should you should cancel your order, there’s a cancellation payment that shall be utilized. The quantity of the cancellation payment is dependent upon how lengthy earlier than the scheduled supply time that you simply cancel your order.
Inside 1 hour of scheduled supply time:
No cancellation payment shall be charged in case you cancel your order inside 1 hour of the scheduled supply time.
Lower than 1 hour of scheduled supply time however greater than half-hour:
A cancellation payment of $5 shall be charged in case you cancel your order lower than 1 hour of the scheduled supply time however greater than half-hour.
Lower than half-hour of scheduled supply time:
A cancellation payment of $10 shall be charged in case you cancel your order lower than half-hour of the scheduled supply time.
Notes:
- The cancellation payment shall be utilized to the entire quantity of your order, together with any taxes and supply charges.
- The cancellation payment shall be refunded to you if the order is canceled because of a mistake on the a part of Domino’s.
Further Data:
Along with the cancellation charges listed above, there could also be further charges that apply when you’ve got already paid in your order. For instance, when you’ve got paid in your order on-line, it’s possible you’ll be charged a processing payment in case you cancel your order. The processing payment would be the identical quantity because the supply payment.
| Cancellation Time | Cancellation Payment |
|---|---|
| Inside 1 hour of scheduled supply time | No cancellation payment |
| Lower than 1 hour of scheduled supply time however greater than half-hour | $5 |
| Lower than half-hour of scheduled supply time | $10 |
Distinctive Circumstances
In distinctive circumstances, you could possibly cancel your order even after it has been positioned. This may increasingly embody conditions reminiscent of:
| Circumstance | Motion |
|---|---|
| You might have a medical emergency or are in any other case unable to obtain the order. | Contact Domino’s customer support instantly to elucidate the scenario. They can cancel your order and supply a refund or credit score. |
| There’s a downside with the meals or service. | You possibly can request a refund or substitute order by contacting customer support. They are going to examine the problem and resolve it to your satisfaction. |
| You might have ordered the unsuitable merchandise or made a mistake. | Should you contact customer support promptly, they can cancel or modify your order if it has not but been ready. |
| The supply is considerably delayed. | In case your order is greater than half-hour late, you could possibly cancel it and obtain a refund. Contact customer support to inquire about your choices. |
| You might have modified your thoughts and now not need the order. | Whereas that is usually not a sound cause for cancellation, you may strive contacting customer support to see if they’re keen to cancel your order. |
| You might have obtained a fraudulent or unauthorized order. | Contact customer support instantly to report the fraud and cancel the order. They are going to examine the matter and take applicable motion. |
Proof of Cancellation
Upon getting efficiently canceled your order, you will need to preserve proof of cancellation in your data. This may be performed in a number of methods:
- E mail Affirmation: Dominos will ship you an e-mail affirmation of your cancellation. Remember to save this e-mail as proof of cancellation.
- On-line Order Monitoring: You may as well verify the standing of your order on-line utilizing the Domino’s web site or app. The order standing must be up to date to “Canceled”.
- Cellphone Affirmation: Should you canceled your order over the telephone, the customer support consultant ought to give you a cancellation quantity. Notice down this quantity and preserve it in your data.
- Screenshot: You may as well take a screenshot of your order cancellation affirmation display or e-mail as proof of cancellation.
- Referencing the Final 4 Digits: When verifying the cancellation, it’s possible you’ll be requested for the final 4 digits of the telephone quantity or e-mail handle related to the order.
- Order ID: Find the order ID on the affirmation e-mail or order receipt. This distinctive identifier helps observe and confirm your order cancellation.
- Buyer Service Transcript: Should you had a reside chat or textual content dialog with customer support, save a replica of the transcript. It may well function a document of your cancellation request and the agent’s response.
- Credit score Card Assertion: In case your order was paid for with a bank card, you may verify your assertion to confirm that the transaction was canceled or refunded.
- Communication Log: Hold a document of all communication you might have with Domino’s concerning your order cancellation, together with dates, instances, and make contact with strategies.
| Technique | Proof of Cancellation |
| E mail | Affirmation e-mail |
| Web site/App | Up to date order standing (“Canceled”) |
| Cellphone | Cancellation quantity supplied |
| Screenshot | Picture of cancellation affirmation or e-mail |
| Final 4 Digits | Final 4 digits of telephone quantity or e-mail related to order |
| Order ID | Distinctive identifier from affirmation e-mail or receipt |
| Buyer Service Transcript | Copy of dialog with reside chat or textual content agent |
| Credit score Card Assertion | Canceled or refunded transaction |
| Communication Log | Report of communication with Domino’s about cancellation |
Observe-Up Communication
Upon getting efficiently canceled your order, it is important to observe up with Domino’s to make sure that the cancellation has been processed and that you’ll not be charged. Listed here are some methods to observe up:
Affirm through E mail
Verify your e-mail for a affirmation message from Domino’s stating that your order has been canceled. This e-mail will even give you a reference quantity in your cancellation.
Name the Retailer
If you don’t obtain an e-mail affirmation, you may name the Domino’s retailer the place you positioned the order. Clarify that you simply canceled your order on-line and request affirmation that the cancellation has been processed. The shop consultant can give you an replace on the standing of your order and reply some other questions you’ll have.
Use the Domino’s App
Should you used the Domino’s app to put your order, you may as well use the app to cancel it. After logging into the app, navigate to “My Orders” and choose the order you want to cancel. It is possible for you to to view the standing of your order and cancel it if it has not but been processed.
Contact Buyer Service
In case you are unable to substantiate the cancellation of your order by way of the above strategies, you may contact Domino’s customer support at 1-800-366-4667. A customer support consultant will be capable of help you with the cancellation course of and give you any mandatory data.
How To Cancel Order Dominos
Cancelling an order from Domino’s is an easy course of that may be performed in just a few straightforward steps.
1. Go to the Domino’s web site and log in to your account.
2. Click on on the “My Orders” tab.
3. Discover the order you wish to cancel and click on on the “Cancel Order” button.
4. Affirm that you simply wish to cancel the order.
Your order shall be cancelled and you’ll obtain a refund for any objects that haven’t but been ready.
Folks Additionally Ask
How do I cancel my Domino’s order over the telephone?
You possibly can cancel your Domino’s order over the telephone by calling the shop the place you positioned the order. The telephone quantity could be discovered in your order affirmation e-mail or on the Domino’s web site.
How do I cancel my Domino’s order by way of the app?
You possibly can cancel your Domino’s order by way of the app by opening the app and going to the "My Orders" tab. Discover the order you wish to cancel and faucet on the "Cancel Order" button.
What’s the cancellation coverage for Domino’s?
Domino’s lets you cancel your order up till the time it’s being ready. As soon as your order has been ready, it can’t be cancelled.
